Meet The Team

  • Dr. Crystal Ward, Founder/CEO

    Dr. Crystal Ward has spent her life inspiring youth from all over the United States. She has served in various positions advocating for youth through roles as an educator, administrator, mentor, and volunteer with various youth-serving organizations. In her spare time, she has served as a big for Big Brother Big Sisters for the past 12 years. No matter the place, her dedication stays the same. Crystal has a passion for learning and a desire to teach by actively seeking out opportunities to help youth overcome adversity. Dr. Ward studied Educational Leadership and Policy Analysis through the University of Missouri’s doctoral program. In addition to her professional work, Crystal is a proud member of Delta Sigma Theta Sorority, Inc.

  • LaFonda Cousin, SHRM-CP, Secretary

    LaFonda Cousin is an experienced talent, operations and staff experience professional who currently works as the Chief Operating Officer of a national political non-profit.  LaFonda earned her bachelor’s degree in Psychology from the University of Missouri – Kansas City, and her master’s degree in Human Resources Management from Webster University. She is also a mother, registered yoga teacher (RYT-200), and owner of a virtual yoga studio based in Allen, TX. LaFonda believes the key to impactful community progress happens through a genuine people-centered approach, social and political accountability, and educational equity. She believes that Greater Than Expectations is poised to deliver these components to youth in the Dallas area and is grateful to serve on the board of GTE to ensure Crystal's vision is a reality. 

  • Dr. Will McDowell, Member

    When the opportunity to give voice to the voiceless or a fight for equity in opportunity presents itself, Will McDowell aspires to be there. Throughout his professional career as an educator he has worked to create opportunities and options for young people. He believes that it takes the collective community to move beyond the limiting mindset of rugged individualism to a place where people can work from their strengths. As a servant leader in this work with Greater Than Expectations he hopes to be part of a collective group of professionals who recognize those who have helped us and to pay that forward to our most vulnerable of populations in our foster children. He is honored serve in such a role and looking forward to engaging with you in this work to make a difference.  

  • Dominique Williams, Member

    Dominique Williams is a lover of Jesus Christ, devoted mother, College Advisor and entrepreneur. She holds a bachelor’s degree in Development & Family Studies and a master’s degree in Public Administration. She has worked in Higher Education for 11 years and has 8 years of working experience in Test Prep and College Advising. As a College Advisor, Dominique has worked with hundreds of students whose main goal is to get into the college of their choice. Her desire to help students excel academically, find the right college fit and obtain a financial plan for paying for college, is what birthed Education Docs. After more than 10 years of working for tutoring companies and college advising, both privately and publicly, Dominique decided to start a company of her own. Dominique is passionate and well educated on "All Things College Prep”!

  • Marvin Banks, MBA, Member

    Marvin Banks is an accomplished author, producer, and director with over 30 years of experience in event programming and community engagement. He is the author of Mythbusters: Lessons from Active Black Fathers, a work that highlights the strength and impact of present and engaged Black fatherhood. He also produced and directed the documentary Standard, further demonstrating his commitment to storytelling that uplifts and informs communities.

    Throughout his career, Marvin has led and supported impactful programs that center education, culture, and community development. His work consistently reflects a dedication to reshaping narratives and creating meaningful experiences that inspire growth and connection.

    As a member of the Greater Than Expectations Board, Marvin brings strategic insight, creative leadership, and a deep commitment to empowering youth and strengthening families.

  • Jessica S., Member

    Jessica S, BSN, RN, CCRN is a healthcare professional and commercial leader with a background in nursing and biotechnology, where she has spent her career advocating for patients and expanding access to life-changing therapies. Known for bridging clinical credibility with strategic execution, Jessica has helped launch innovative treatments across rare disease, oncology, and neurology while partnering with physicians and health systems to improve patient outcomes.

    At her core, Jessica is deeply driven by the belief that every person deserves to feel seen, supported, and empowered to reach their potential. She has experienced firsthand both the challenges and the profound resilience that can emerge when people are given the right support and opportunities.

    Her passion for mentorship, advocacy, and lifting others up is what drew her to serve with Greater Than Expectations. Jessica is honored to contribute her voice and perspective to an organization dedicated to helping young people discover that their circumstances do not define their future—and that they are capable of becoming far greater than they may have imagined.

  • Ashley Brider, Fundraising

    Ashley Brider is an educator from Kenner, La, with a passion for supporting children, families, and community-centered initiatives. Her professional background in education and compliance has given her a deep understanding of the systems that impact youth development and community wellbeing. As a board member of Greater Than Expectations, Inc., Ashley is dedicated to supporting initiatives that empower youth and strengthen communities.

  • Robert C. Watson II, Member

    Robert Watson, a native of St. Louis, Missouri, is a seasoned leader in the financial services industry with a strong foundation in business and strategy. He earned his degree from the Harmon College of Business at Central Missouri State University, where he developed the analytical and leadership skills that have guided his professional journey.

    Robert is a strategic thinker and forward-focused leader known for building systems, developing people, and driving results. His work reflects a commitment to excellence, innovation, and long-term impact within the communities he serves.

    He is a proud member of Alpha Phi Alpha Fraternity, Incorporated, and is deeply grounded in his roles as a father and a man of faith. As a board member of Greater Than Expectations, Robert brings thoughtful leadership, strategic insight, and a passion for empowering the next generation.